Getting started | Merchant

Welcome to Warly

A quick tour of digital warranties and the people who use them.

What Warly does

Warly keeps a business’s issued warranties, customer records, product catalog, and service history together. Each issued warranty has a public page and a QR code. Eligible workspaces also manage customer claims and team access. Owners and Admins on Scale can use Reports to analyze warranty and claim activity.

Choose your starting point

  • Business owner: create a workspace, check business settings, choose Free or the Pro trial, and issue your first warranty.
  • Admin or Staff: accept your invitation and use the workspace actions available to your role.
  • Technician: find warranties assigned to you, record service work, and review claims where the workspace plan allows.
  • Customer: open the warranty link or QR code from your seller. Use the Claim Center for a product issue or create a separate customer account to keep linked warranties together.
  • Partner: complete your partner profile, share your referral link, and follow referrals, commissions, and payouts in the Partner Portal.

Choose the right help

Use the topic categories or search for the task you want to complete, such as edit warranty, repair, employee, import, or forgot password. If an action is missing, first check your selected workspace, role, and current plan.