Account & troubleshooting | Merchant

Sign in or reset your merchant password

Recover access to a merchant workspace.

Open merchant login

Sign in to the right workspace

  1. Open Merchant login and enter your account email and password.
  2. If prompted, complete email confirmation first.
  3. If Choose your workspace appears, select the intended business. You can use the workspace selector to switch later.
  4. If your account is also a partner, use Partner Portal from the chooser or workspace navigation.

Google sign-in

If Continue with Google is offered, use the Google account associated with your Warly access and finish the return to Warly. If it is canceled or expires, return to sign in and try again. If the existing account cannot be linked, use your established sign-in method and contact Warly.

Reset a password

  1. Choose Forgot password? on the merchant sign-in page.
  2. Enter the account email and request a reset code.
  3. Enter the code and new password, then return to sign in.
  4. Use the customer recovery page instead if you are recovering a separate Customer Portal account.

Common access problems

Check the email spelling, complete account verification, and confirm that you are using the right account type. If already signed in to an unexpected account, sign out and retry. If a workspace is missing, ask its Owner whether your invitation was accepted or membership removed.

If Warly reports a suspended or unavailable business, contact support. Do not create another workspace to recover the original records.